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Head of Ecommerce @ QuietLab LLC
Published: December 2, 2024
Job description
QuietLab, where A-Players Thrive.
At QuietLab (getquietlab.com), we are on a mission to reinvent the way people sleep through cutting-edge anti-snoring and sleep solutions. Launched at the beginning of 2024, we have scaled our brand to multiple seven figures per month—growing. We seek passionate, driven individuals to join us on this fast-paced, high-growth journey.
About the Role
We are seeking a Head of Ecommerce to take full ownership of the ecommerce sales channel including: CRO, Funnel Creation, Customer Purchase and Navigation Experience, Subscriptions, and the Business Worldwide Expansion.
This individual will also coordinate with the email marketing, google ads teams and with the CMO to launch store promotions and lead front-end and back-end development teams to create complete funnels and optimize the website through data driven decisions.
Responsibilities
Ideate, launch, and scale complete sales funnels—including landing pages, upsells, advertorials, VSL pages, and checkout—by collaborating with the CMO, copywriters, and developers from conception through optimization.
Lead and manage front-end and back-end development teams to maximise conversions and create functionalities that deliver an exceptional customer purchase and navigation experience.
Oversee product listing and product page creation and optimisation.
Develop processes to lead and manage QuietLab’s global expansion.
Establish systems to collect and analyse customer data, creating closed feedback loops with marketing and engineering teams to make data-driven conversion rate improvements.
Coordinate with the Email Marketing and Google Ads teams to launch promotions and maximise revenue.
Identify opportunities and run tests to optimize funnels and website conversions.
Proactively implement strategies to increase conversion rates, average order value (AOV), recurring revenue, and customer lifetime value (CLTV).
Implement subscriptions and other recurring revenue drivers
At QuietLab (getquietlab.com), we are on a mission to reinvent the way people sleep through cutting-edge anti-snoring and sleep solutions. Launched at the beginning of 2024, we have scaled our brand to multiple seven figures per month—growing. We seek passionate, driven individuals to join us on this fast-paced, high-growth journey.
About the Role
We are seeking a Head of Ecommerce to take full ownership of the ecommerce sales channel including: CRO, Funnel Creation, Customer Purchase and Navigation Experience, Subscriptions, and the Business Worldwide Expansion.
This individual will also coordinate with the email marketing, google ads teams and with the CMO to launch store promotions and lead front-end and back-end development teams to create complete funnels and optimize the website through data driven decisions.
Responsibilities
Ideate, launch, and scale complete sales funnels—including landing pages, upsells, advertorials, VSL pages, and checkout—by collaborating with the CMO, copywriters, and developers from conception through optimization.
Lead and manage front-end and back-end development teams to maximise conversions and create functionalities that deliver an exceptional customer purchase and navigation experience.
Oversee product listing and product page creation and optimisation.
Develop processes to lead and manage QuietLab’s global expansion.
Establish systems to collect and analyse customer data, creating closed feedback loops with marketing and engineering teams to make data-driven conversion rate improvements.
Coordinate with the Email Marketing and Google Ads teams to launch promotions and maximise revenue.
Identify opportunities and run tests to optimize funnels and website conversions.
Proactively implement strategies to increase conversion rates, average order value (AOV), recurring revenue, and customer lifetime value (CLTV).
Implement subscriptions and other recurring revenue drivers
Experience Requirements
This role is perfect for you if you have:
You can structure and process qualitative and quantitative data, draw insightful conclusions, and make data-driven decisions.
You ensure no important details are missed, delivering every piece of content with precision.
You produce significant output with minimal wasted effort, for both yourself and your team.
You act without being prompted, frequently bringing new, actionable ideas to the table.
You move quickly and with purpose, always working towards your targets.
You are willing to work hard, including extended hours if needed, to achieve outstanding results.
You expect nothing but excellence from yourself and your team.
You can manage, grow, and lead a mid-sized team effectively.
You create simple, scalable processes.
You recognise quality and visual appeal, driving your team to craft exceptional work.
Experience:
Strong understanding of ecommerce performance metrics and proven expertise with Shopify and Google Analytics to optimise website performance.
Advanced technical knowledge of Shopify, Google Analytics, Klaviyo (or similar), Google Sheets, HotJar or Microsoft Clarity (or other heatmap/recording tools).
Minimum of 2 years of experience as a Head of Ecommerce or Ecommerce Manager, focusing on Shopify for direct-to-consumer (DTC) products and direct response sales funnels.
Technical knowledge and experience managing web development projects from conception to implementation.
Proven track record of building, hiring, and growing an ecommerce team for an 8-figure DTC ecommerce business.
Expertise in direct response sales funnels and upsell creation and optimisation.
Successful history of ideating, launching, and scaling sales funnels, including landing pages, upsells, advertorials, and VSLs, achieving over 8 figures in revenue.
Experience managing product launches, website updates, and operational efficiency improvements.
Extensive experience running CRO tests and optimising conversion rates.
Strong understanding of UX and web design principles, with a passion for improving the customer journey through website optimisation.
General knowledge of digital marketing channels, including SEO, SEM, email marketing, and social media marketing.
You can structure and process qualitative and quantitative data, draw insightful conclusions, and make data-driven decisions.
You ensure no important details are missed, delivering every piece of content with precision.
You produce significant output with minimal wasted effort, for both yourself and your team.
You act without being prompted, frequently bringing new, actionable ideas to the table.
You move quickly and with purpose, always working towards your targets.
You are willing to work hard, including extended hours if needed, to achieve outstanding results.
You expect nothing but excellence from yourself and your team.
You can manage, grow, and lead a mid-sized team effectively.
You create simple, scalable processes.
You recognise quality and visual appeal, driving your team to craft exceptional work.
Experience:
Strong understanding of ecommerce performance metrics and proven expertise with Shopify and Google Analytics to optimise website performance.
Advanced technical knowledge of Shopify, Google Analytics, Klaviyo (or similar), Google Sheets, HotJar or Microsoft Clarity (or other heatmap/recording tools).
Minimum of 2 years of experience as a Head of Ecommerce or Ecommerce Manager, focusing on Shopify for direct-to-consumer (DTC) products and direct response sales funnels.
Technical knowledge and experience managing web development projects from conception to implementation.
Proven track record of building, hiring, and growing an ecommerce team for an 8-figure DTC ecommerce business.
Expertise in direct response sales funnels and upsell creation and optimisation.
Successful history of ideating, launching, and scaling sales funnels, including landing pages, upsells, advertorials, and VSLs, achieving over 8 figures in revenue.
Experience managing product launches, website updates, and operational efficiency improvements.
Extensive experience running CRO tests and optimising conversion rates.
Strong understanding of UX and web design principles, with a passion for improving the customer journey through website optimisation.
General knowledge of digital marketing channels, including SEO, SEM, email marketing, and social media marketing.
