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Account and Project Manager Needed @ Pawzitivity Products LLC
Published: November 1, 2024
Job description
Pawzitivity Pets is a leading publisher dedicated to delivering high-quality content across in the pet niche. We pride ourselves on fostering creativity, innovation, and excellence in all our projects. As we continue to grow, we are seeking a dynamic and organized Account Manager & Project Coordinator to join our team and contribute to our ongoing success.
The Account Manager & Project Coordinator plays a pivotal role in maintaining and expanding client relationships that we already have while overseeing the seamless execution of multiple, diverse projects. This dual-focused position requires a blend of strong interpersonal skills and exceptional organizational abilities to ensure both client satisfaction and project efficiency.
Key Responsibilities
Account Management:
Client Relationship Management: Serve as the primary point of contact for assigned clients, understanding their publishing needs and objectives.
Client Acquisition & Retention: Identify opportunities to upsell services and ensure high client retention rates through excellent service delivery.
Strategic Planning: Develop and implement account strategies that align with clients' goals and company objectives.
Communication: Facilitate regular meetings and updates with clients to discuss project progress, address concerns, and gather feedback.
Sales Support: Collaborate with the sales team to identify and pursue new business opportunities within existing accounts.
Project Management:
Project Coordination: Oversee the planning, execution, and completion of multiple publishing projects, ensuring they meet scope, timeline, and budget requirements.
Task Management: Assign tasks to team members, monitor progress, and adjust schedules as needed to maintain project momentum.
Resource Allocation: Manage resources effectively to optimize productivity and address any project-related challenges.
Quality Assurance: Ensure all deliverables meet the company’s quality standards and client expectations.
Reporting: Generate regular reports on project status, milestones, and key performance indicators for internal and client review.
The Account Manager & Project Coordinator plays a pivotal role in maintaining and expanding client relationships that we already have while overseeing the seamless execution of multiple, diverse projects. This dual-focused position requires a blend of strong interpersonal skills and exceptional organizational abilities to ensure both client satisfaction and project efficiency.
Key Responsibilities
Account Management:
Client Relationship Management: Serve as the primary point of contact for assigned clients, understanding their publishing needs and objectives.
Client Acquisition & Retention: Identify opportunities to upsell services and ensure high client retention rates through excellent service delivery.
Strategic Planning: Develop and implement account strategies that align with clients' goals and company objectives.
Communication: Facilitate regular meetings and updates with clients to discuss project progress, address concerns, and gather feedback.
Sales Support: Collaborate with the sales team to identify and pursue new business opportunities within existing accounts.
Project Management:
Project Coordination: Oversee the planning, execution, and completion of multiple publishing projects, ensuring they meet scope, timeline, and budget requirements.
Task Management: Assign tasks to team members, monitor progress, and adjust schedules as needed to maintain project momentum.
Resource Allocation: Manage resources effectively to optimize productivity and address any project-related challenges.
Quality Assurance: Ensure all deliverables meet the company’s quality standards and client expectations.
Reporting: Generate regular reports on project status, milestones, and key performance indicators for internal and client review.
Experience Requirements
Ideally experience in the agency and publishing. Proven experience in project management, handling multiple unrelated projects simultaneously.
