Ecommerce Email & SMS Copywriter (Klaviyo / Retention Marketing) @ Zettler Digital

We’re looking for an experienced ecommerce copywriter to support retention marketing programs for a portfolio of direct-to-consumer brands.

Our agency specializes in Shopify and Klaviyo retention marketing, and we’re looking for someone who understands how to write conversion-driven email and SMS campaigns, not just brand storytelling.

You’ll collaborate with our internal strategy team to write campaigns and automated flows for ecommerce brands across industries including apparel, wellness, and lifestyle.

Typical assignments may include:

• Promotional email campaigns
• Lifecycle flow emails (welcome, abandonment, post-purchase, winback, etc.)
• SMS campaign copy
• Subject line and preview text variations
• Light landing page or popup copy when needed

We provide strategic direction, segmentation context, and campaign objectives. You focus on producing clear, high-converting copy that aligns with the brand voice and drives revenue.

We bring team members onto work on an account-by-account basis. This is a contract role.

• Proven experience writing conversion-focused copy for ecommerce brands
• Experience writing email marketing and/or SMS campaigns
• Familiarity with Klaviyo or other email marketing platforms
• Ability to adapt to different brand voices quickly
• Strong understanding of promotional ecommerce messaging and customer lifecycle marketing
• Ability to work from a brief and deliver clean, ready-to-use copy

Bonus:
• Experience writing automated lifecycle flows
• Experience with Shopify brands
• Understanding of retention marketing strategy