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Jess Cervellon

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$
150
/hr

JessCervellon

I build retention and loyalty programs for eCommerce and retail brands, connecting customer experience to the revenue it actually drives.
Head of Retention
CX Director
Growth Marketer
Retention and CX strategist building loyalty programs | Feastables
Retention & CRM
United States
, 
Chicago
0 (0 Reviews)
Available
21-40

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JessCervellon

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Overview

Jess, founder of Open Late Collective, brings over 15 years of expertise in retention marketing, brand strategy, and customer experience. She has significantly impacted brands like Feastables by developing effective retention strategies, omnichannel marketing, and loyalty programs tailored to e-commerce and retail sectors. Jess's focus on personalization and seamless customer journeys has driven substantial growth, turning customers into lifelong advocates and enhancing Feastables' market position.

Best Fit For
  • eCommerce brands building loyalty programs
  • Companies connecting CX to revenue
  • Retail brands improving repeat purchase
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Jess Cervellon

I build retention and loyalty programs for eCommerce and retail brands, connecting customer experience to the revenue it actually drives.

Head of Retention
CX Director
Growth Marketer

Jess, founder of Open Late Collective, brings over 15 years of expertise in retention marketing, brand strategy, and customer experience. She has significantly impacted brands like Feastables by developing effective retention strategies, omnichannel marketing, and loyalty programs tailored to e-commerce and retail sectors. Jess's focus on personalization and seamless customer journeys has driven substantial growth, turning customers into lifelong advocates and enhancing Feastables' market position.

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Build and optimize a full-funnel Google Ads program covering Search, Shopping, and Performance Max. Includes account structure setup, Merchant Center and product feed optimization, campaign builds, conversion tracking, audience and bidding strategy, and ongoing optimization (budget pacing, asset testing, search term mining, and ROAS improvement) to drive profitable revenue growth.

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Build and optimize a full-funnel Google Ads program covering Search, Shopping, and Performance Max. Includes account structure setup, Merchant Center and product feed optimization, campaign builds, conversion tracking, audience and bidding strategy, and ongoing optimization (budget pacing, asset testing, search term mining, and ROAS improvement) to drive profitable revenue growth.

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